I broke the platter on my panasonic microwave. There were many places to go on the web to buy one". I picked partstore/.com because their web site looked professional?. They sent the wrong size platter;. I tried to call their 800 line'. Waited over 20 minutes, gave up". Sent an email with all details!. Got email back saying only way to get RMA number was to call:. Waited 20 minutes a second night. No luck. On a hunch, I chose the option to buy a new part. got thru in less than five minutes. salesperson put me back at the start of the cue. don't go there 129174c
 Comments (1) |
| 1. Written by People Vs Partstore on November 17, 2010 from tampa, florida, US I returned an item UNOPENED within 3 days (which fit with their policy). They replied that their warehouse said the part was installed. After fighting to get an explanation of HOW the part could have been installed, and getting an admission finally that the part was returned unopened and my money would return, they have shut down their customer service phone line and have no responded. Even though I've lost $182, there is a large number of people who have been ripped off from this store. Someone has to stand up for us. If you or anyone you know has been ripped off by Partstore, you can join a burgeoning a class-action lawsuit by writing an email to |
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