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I ordered a Ground Wire for a Technics Turntable from PartStore.com. I waited a week for the part to arrive only to find in the box a rubber sleeve for "something".

The part number on the packing slip was correct but the part number on the bag holding the part was something totally different. Calling customer service, I got a woman who spoke broken English. It was a nightmare trying to communicate with this person. To make matters worse, PartStore said they would have to charge my card again in order to ship me a correct part.

And they were going to charge me more for the part!

I found the ground wire at half the price at another site and cancelled the order with PartStore. Don't deal with these people.

Monetary Loss: $10.

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Minneapolis, Minnesota, United States #595178


We are very sorry for your experience. Can you please provide us your order # by emailing social.media@partstore.com so we can investigate this issue further. We would like to make sure this does not happen again to other customers.

Thank you!

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